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Profile of an Effective Communicator

Article No: 1







  • People don’t get along
    because they fear each other

    people fear each other
    because they don’t know each other

    they don’t know each other
    because they have not
    communicated with each other

  • It’s not what you say; it’s how you say it- because personality always wins the day.

  • One of the very basic dimensions of effective communication is the knowledge and use of proper language for a specific purpose.

  • The customer is king ought to be saluted and the poor to be simply shown the door.

  • Human beings are poor communicators.

Nature and process of communication

  • For communication to be effective, there has to be both information and meaning. And meaning requires communication.

  • Urgent means serious or immediate.

  • Communication is interchange of thoughts, opinions, or information, by speech, writing, or signs.

  • Use proper type of adverbs at proper place like “Now your dream home is just a step away from being a reality.

  • Who? , says what? , on which channel? , to whom? , with what effect? , is process of communication.

  • Barriers to communication:-   noise, lack of planning, wrong assumptions, cultural barriers, socio-psychological barriers, emotions, selective perception, information overload, poor listening, time and distance, cultural barriers, socio-psychological barriers, emotions, selective perception, information overload, poor listening, time and distance.

    Sender:-     lack of planning, undefined about the purpose of communication, choice of wrong language and channel.

    Receiver:-     poor listening, inattention, mistrust, lack of interest and trust.

  • The object which excite our five sense perception organs-eyes, ears, nose, tongue (taste), flesh (touch) are called signs.

  • For receiver first of all receive, understand, accept, use and give a feedback.

  • Communication is successful when:-
    -the message is properly understood
    -the purpose of the sender is fulfilled
    -the sender and receiver of the message remain linked through feedback.

  • In oral communication the key element that creates strong impression is “confidence”.

  • Spoken language should consist of simple words.

  • Be sure that we express ourselves clearly, we should use accurate and familiar words with proper intonation, stresses, and pauses.

  • It is essential that oral presentations, discussions, or dialogues should be as far as possible planned, and structured.

  • Check that you have given complete information to receiver.

  • Try to use single words. Avoid repetitive words.

  • In oral communication passive voice is avoided. Active voice verbs reflect force and action. They also  sound and more natural and direct.

  • Take care of grammatical errors-correctness.
    eg:- He said to me that I will surely go there.
            He told me that he would surely go there.

  • Avoid the words which are insulting or hurtful to the listener.

  • We should wait for our chance to speak and when it is our turn to speak, we should speak with force and clarity-courtesy.

  • Our tone should reflect our respect for our listener.

  • Realize how we see ourselves is the first step to enhance our ability to communicate.

  • Don’t copy the styles of other if you want to improve your personality. Try to work yourself.

  • Some people are so perfect in projecting images of themselves to others that the real person is never displayed.

  • If we have no information or answer or are unwilling to answer or discuss any particular question, we should frankly express our inability to answer.

Made By: Chaudhary Amit V.
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