Non-Verbal Communication

Article No: 4

• If the listener keeps on listening to you with continuous eye contact, you may take it as a sign of perfect attention and full acceptance, but to someone else it could be a sign of the listeners’ helplessness.
  
  
• The dress or language used will reveal the communicator’s status or education.
  
  
• The most expressive part of our body is our face. Our face reflects our thoughts and feelings.
  
  
• While communicating remember the popular saying, face reflects the mind; eyes reveal the heart.
  
  
• Your facial expressions and eye movements should be natural not to be a artificial.
  
  
• The most positive impression is made by a smiling face.
  
  
• By practicing positive body language, one can gradually develop positive feelings.
  
  
• Make conscious efforts to create a positive image by positive body movements and gestures.
  
  
• Learn to look confident, assertive and positive.
  
  
• Positive gestures are body signals which make you look relaxed, confident, and polite.
  
  
• Don’t keep your full hands in your pockets because it shows the nervousness.
  
  
• Walk with your head upright. Hands should swing freely on your sides. Eyes should look straight in front. Steps should be well measured and steady.
  
  
• Keep books one side while walking.
  
  
• When you are talking on phone and any one comes than show one finger politely.
  
  
• Don’t show your negative gestures.
  
  
• Signs of nervousness:
  -hands in pockets
  -covering your mouth with your hand
  -biting nails
  -drumming fingers
  -tapping your foot
  -crossing arms or legs
  -sitting on the edge of the chair
  -rocking our legs
  -looking at the ceiling
  -speaking too fast
  -setting the hair with hands
  -clicking pens
  -blinking a lot
  -starting to smoke
  -frequently sipping/drinking water
  -playing with jewelry
  
  
• Gestures showing Aggressiveness:
  -pointing at someone
  -showing a fist
  -folding both arms
  
  
• Gestures showing rudeness:
  -shake hands too hard
  -give a limp hand shake
  -stand too close
  -whisper at a social gathering
  -yawn
  -smirk
  -look at your watch frequently or during the conversation
  
  
• Gestures showing self-importance:
  -eyes closed while talking.
  -head bent backwards while talking
  -looking at the tip of the nose while talking
  -pursed mouth
  -steeping the fingers
  don’t show this all while you are discussing.
  
  
• Gestures showing lack of good sense:
  -banging the table instead of laughing at a joke
  -chewing pens
  -don’t show air actions like asking for “t”.
  -waving hands while talking
  -wringing hands
  -touching nose time and again
  
  
• An executive’s position of power is generally seen from the size of his office-room, the kind of furnishing of the room, the height of his/her chair, the size of the office table.
  
  
• The floor carpet tells us the status of the executive we are going to meet.
  
  
• Look impressive, not gorgeous. Never be over-dressed for the occasion. Do not go for high fashion and trendy designs and styles f suiting. Your clothes should not distract attention from what you talk.
  
  
• Wear neither too loose nor tight clothes. Select your choice according the nature of your job.
  
  
• Never try a new set of clothes for any occasion immediately.
  
  
• Your shoes should be formal and in keeping with the color of the suit.
  
  
• Business bag or briefcase or portfolio which you carry also indicates your status as a professionals.
  
  
• You should keep some proper space while you are talking.
  
  
• If you understand this all above skills than you can identify any other person.
  
  
• Do not allow your nervousness to be leaked out.
  
  
• Do not sit at the edge of the seat.
  
  
• Maintain eye contact with your audience.
  
  
• Smile genuinely to reflect your feelings of delight.
  
  
• Silence is communicative, but it may say different things to peoples of different culture.

Compiled By: Chaudhary Amit V.